Effortlessly navigate your ticket challenges
Step 1: Initial consultation
Schedule your first consultation
The first step in the process is getting your claim fully assessed by one of our experts.
What this consists of is a comprehensive collection and review of all the evidence and information relevant to the debt. With your help we will collect this information from both you and the companies involved to help us build your case. This will include the making of Subject Access Requests from the relevant companies.
Our experts will then use their experience to build the most compelling claim on your behalf. During this process, we will apply our knowledge and history to make your case the most effective it can be.
At this stage we will also draw up and send on your behalf (as appropriate) the request letter to the company or companies involved in chasing you for the debt. This will include both the request for correction of your file and details of the claim.
This process normally takes 4 to 6 weeks but sadly can be longer if the company involved refuses to cooperate. This is often the case and is probably what you have already experienced if you have tried to get them to rectify the situation. However, rest assured we are here to fight on your behalf and are experienced at getting companies to respond. Once the assessment is complete, we will report back to you advising you of the next steps.
Step 2 : Case Evaluation
Once we have made our assessment and built a case for you, we move on to the next stage: ”Making a claim”.
In many cases, this will be seamless because, by approving our Terms and Conditions, you have already given us the authority to proceed on your behalf. Our experts will now put your case to the company or companies involved and request compensation as appropriate.
Through our specialised process, we have taken on companies whose staff have subjected people to stress and upset by harassing them for payment of a debt using methods that did not follow regulatory guidelines.
Many of the cases we have taken on have been won without the need for court action. We will be able to apply this same formula to your claim to get you the justice and compensation you deserve.
However, in some cases, it will be necessary to take court action against the companies in order to get them to respond and deal with their responsibilities. If this happens, we will guide you through the process and deal with the courts on your behalf. If necessary, we use the support of a number of law firms who specialise in claims litigation. Be assured, we will not take any legal action without your authority.
The charge for this service is a one off case fee of £165.00 and a 30% percentage of any damages received on your behalf.
Step 3: Representation and dispute
With your case evaluated, our experienced team will represent you in the dispute process. We will prepare all necessary documentation and submit appeals on your behalf, ensuring that every detail is meticulously handled. Our goal is to challenge the validity of the ticket, leveraging our expertise in civil enforcement matters. Throughout this process, we will keep you informed and updated, providing support at every stage. You can trust us to advocate for your rights and work diligently to secure a favourable outcome for your case. If the case requires it to go to the smalls claims court, we will also support in this matter.
Step 4: Outcome review
After the dispute process concludes, we will review the outcome with you. Whether the ticket was upheld or dismissed, our team will explain the implications and advise you on any further actions, if necessary. If your appeal is unsuccessful, we can explore additional options, including further appeals or advice on payment. Our commitment to you doesn’t end with the initial outcome; we are here to ensure you understand your rights and the next steps, enabling you to make informed decisions regarding your case.